Validation and sign-up centres
To start benefitting from your Go CV or Go CV+ discount, you must have a validated account.
Sign-up and Validation Centres
Here’s an interactive map to help you find a centre near to where you live.
If you need help to register for a card or validate your account or simply collect a card, you can visit one of our a Sign-up Centres or email us.
Council’s Customer Service Centre (Upper Precinct, just off Broadgate)
Family Hubs (there are 8 across the city)
Herbert Art Gallery and Museum
Visitor Information Centres (the Pod outside Coventry Railway Station and inside Pool Meadow Bus Station)
Card Collection Only
You can also visit any of the sites listed below to collect a card only. Remember to add your unique 16 digit card number into your account.
Coombe Abbey Park Visitor Centre
War Memorial Park Visitor Centre
Choice of 17 Coventry Libraries
If you are the person named on your Council Tax bill, your account will automatically be validated online. Other members in your family who are over 16 will need to validate their accounts by proving their address.
You can see if anything needs validating if you log into your account. This could be proving where you live or that you qualify for the larger Go CV+ discount.
If you or a member of your family group receives a qualifying benefit, you can upload your evidence from your account or take it to one of the sign-up centres. You will need to do this annually.
If you do not validate your details, your Go CV card will stop working until you provide this information.