To start benefitting from your Go CV or Go CV+ discount, you must have a validated account.

Sign-up and Validation Centres

If you need help to register for a card or validate your account, you can visit one of our a Sign-up Centres or email us.

Here’s an interactive map to help you find a centre near to where you live.

Alan Higgs Centre

Centre AT7

Coventry Transport Museum

Coventry UK City of Culture 2021 Shop (31- 35 Hertford Street)

Family Hubs (there are 8 across the city)

Herbert Art Gallery and Museum

The Wave

Visitor Information Centre (near Railway Station)

Xcel Leisure Centre

Card Collection Only

You can also visit any of the sites listed below to collect a card only. Remember to add your unique 16 digit card number into your account.

Council’s Customer Service Centre (just off Broadgate)

Allesley Park Office

Choice of 13 Coventry Libraries

Coombe Abbey Visitor Centre

War Memorial Park Visitor Centre

If you are the person named on your Council Tax bill, your account will automatically be validated online. Other members in your family who are over 16 will need to validate their accounts by proving their address.

You can see if anything needs validating if you log into your account. This could be proving where you live or that you qualify for the larger Go CV+ discount.

If you or a member of your family group receives a qualifying benefit, you can upload your evidence from your account or take it to one of the sign-up centres. You will need to do this annually.

If you do not validate your details, your Go CV card will stop working until you provide this information.