To start benefitting from your Go CV or Go CV+ discount, you must have your account validated.

If you are the person named on your Council Tax bill, your account will automatically be validated online. Other members in your family who are over 16 will need to validate their accounts by proving their address.

You can see if anything needs validating if you log into your account. This could be proving where you live or that you are in receipt of a benefit that would get you the larger Go CV+ discount.

If you or a member of your family group receives a qualifying benefit, you must take proof of this to one of the sign-up centres to validate it to have the extra Go CV+ discount added to your account.

To validate your account or help with registration, you can go to one of these sign-up centres:

  • The Council’s Customer Service Centre (Broadgate)
  • Coventry Transport Museum
  • The Herbert Art Gallery and Museum
  • The Wave
  • Centre AT7
  • Alan Higgs Centre
  • XCel Leisure Centre

If you do not validate your details, your Go CV card will stop working until you provide this information.