Your questions answered
Can I get a Go CV card?
When will I get my card?
You can collect your card from any of our locations or the Council’s Customer Service Centre and it will be active when you have registered it. If you’ve already registered, you will need to log your card number with your account when you have your card. You may need to verify your proof of address at a later date.
Does everyone in my family need a card?
Yes they do. You can create a family group in your account and add your partner and children to your account with their personal card numbers. Children aged 13 or over will need to have their own email registered to the account. Children under 13 do not require an email.
What discount will I get?
At some venues, such as the Transport Museum, Go CV cardholders will get free entrance. At venues like the Wave, Go CV cardholders will get a discounted rate from the standard entry. Go CV cardholders on qualifying benefits and passport to leisure holders will get a discounted concessionary rate. Check with the venue on the discounts offered.
How do I verify my account?
You may be asked to prove that you pay Council Tax to Coventry City Council or are a Coventry resident. You can take either your Council Tax bill if you are named on it or another bill or form of ID that proves you live at that address, to one of our venues.